Contact Us
Rootedinplace is an independent information site for people in Canada exploring online casinos. Readers can contact the editorial team with questions or feedback about casino reviews, bonuses, games, payment options, licensing, or responsible gambling; the site's contact details and editorial policies should be confirmed before publication.
Our Editorial Team
Our editorial team researches and writes clear, unbiased guides that enable Canadian players to compare online casinos and choose the option that best fits their preferences. We maintain strict editorial independence, ensuring that reviews and rankings are based solely on performance, safety and player experience. When a casino partnership contributes to our revenue, we disclose that relationship openly to preserve transparency.
What We Cover
- Casino reviews
- Bonuses and terms
- Game overviews
- Payment methods
- Player-protection features
- We are an informational affiliate; account, deposit or withdrawal issues must be addressed to the casino's support team
Response Times
Our team screens every inquiry, assigns editorial feedback or correction requests to the appropriate writer or compliance editor, and aims to reply within 48 hours. For time‑sensitive account issues or gambling‑support concerns, please contact the casino operator or its dedicated support line directly.